MyFrontier

Manage Frontier services from one place

MyFrontier is a self-service app for customers using Frontier internet, TV, or voice services. It puts account management, billing, support, and service updates on a phone or tablet, making it useful when you want to handle routine tasks without calling customer service.

Billing and account controls

Check current and previous statements, review payment history, and make a one-time payment from the app. You can also set up Auto Pay, switch to paperless billing, update contact details, reset your password, and choose which notifications you receive. Customers can review their existing plan and add higher speeds or other available add-ons.

Appointments, orders, and troubleshooting

MyFrontier brings practical service information into the same account view. Track orders and trouble tickets, check for outages, and follow installation progress with live updates. If a connection or TV service needs attention, the app can guide you through restarting a gateway or set-top box. A virtual assistant and Help Center provide additional support, while direct messaging can connect you with a service technician when available.

For Frontier customers

This is an account companion rather than a general communication app, so its usefulness depends on having Frontier service. It covers Fiber Broadband, DSL, satellite internet, TV, and voice accounts. With 1,000,000+ installs and a 4.52 rating from more than 76,000 reviews, MyFrontier is a well-established option for managing those services. The app is published by Frontier - A Verizon company.